You're adjusting a patient when the phone rings. Your one receptionist is at lunch. That new patient call goes to voicemail — and to the chiropractor down the street who answered on the second ring.
20%+ of scheduled chiropractic appointments are no-shows. Without automated reminders and easy rescheduling, those slots stay empty and your daily production drops significantly.
People research chiropractors online at night and on weekends when back pain keeps them up. Your website can't answer their questions about techniques, insurance, or availability — so they book with whoever can.
BizRep qualifies new patient callers, answers questions about your techniques and approach, collects insurance information, and books first visits directly into your calendar — even at midnight.
VoiceWeb on your site answers questions about conditions you treat, insurance acceptance, and what to expect at a first visit — then converts that research session into a booked appointment.
Post-appointment reminders, recall campaigns for lapsed patients, and reactivation messages sent automatically — keeping your schedule full without manual effort from your front desk.
The average chiropractic patient is worth $175 per visit and visits 12–20 times per year — making each new patient worth $2,100–$3,500 annually. A practice missing 15 new patient calls per week at a 40% booking conversion is leaving $12,600–$21,000 in annual revenue on the table every single week.
The most motivated chiropractic prospects are searching for help when they're in pain — often evenings and weekends. 45% of chiropractic inquiries happen outside business hours. Without a 24/7 response capability, those high-intent prospects are being captured by competitors who do answer.
Practices without automated reminders experience no-show rates of 20–30%. Each no-show represents not just a lost appointment, but a slot that could have been filled by a waitlist patient. BizRep's automated reminder and rescheduling system reduces no-shows while filling any gaps that do occur.
The average chiropractic practice has hundreds of lapsed patients who haven't been seen in 6+ months. A BizRep reactivation campaign that reaches 200 lapsed patients and converts 15% back into active patients adds $6,300/month in recurring revenue — from patients you already had a relationship with.
We've pre-loaded the Chiropractic average ticket. Adjust your call volume and see your specific annual revenue loss — and what you'd recover with BizRep.
"I was losing 10–15 calls a week just because my receptionist was with other patients. BizRep handles those overflow calls perfectly — it booked 4 new patients in its first week."
Yes. BizRep is trained on your specific practice — your techniques (Diversified, Gonstead, Thompson, etc.), the conditions you treat, and your approach to new patient care. It answers prospective patient questions naturally and accurately, the way you'd want a knowledgeable team member to.
BizRep can confirm whether you accept specific insurance plans and collect the patient's insurance information during intake. For detailed benefits verification, it captures the details and routes to your billing coordinator — so patients get an accurate answer without holding up the intake process.
Yes. BizRep can be configured to send automated reminders via text or call in advance of upcoming appointments, with easy one-touch rescheduling for patients who need to change their time.
Yes. BizRep recognizes urgency signals — acute pain, injury language, immediate availability requests — and can prioritize those callers for same-day or next-available slots based on your scheduling rules.
